Terms and conditions

Villa RAMPALE is a guest house located in Fuveau (13710) whose details and available services can be found by accessing the website: www.villa-rampale.com
This document gives details of the terms and conditions applicable from the 1st of January 2015.
A room reservation at Villa RAMPALE signifies the complete and unreserved acceptance of the terms and conditions which are published on the website and in each room and the entrance to the Villa and also sent by mail to guests prior making a booking.

Rates

Published rates are per night and per room. They include breakfast and visitor taxes.

Rates for additional or incidental services

Rates for beverages, table d’hôte meals (lunchtime and evening), regional products and any incidental service that might be offered by the management will be published at the entrance.

Length of stay

Guests agree to a determined length of stay and accept that under any circumstance they will not have the right to additional occupancy.

Special conditions for reservations

Information in respect of the bank card or the bank account of the guests is required in order to reserve a room or suite. The client agrees to be charged as follows:
  • For a stay of one night, the reservation must be confirmed with the payment of a deposit which corresponds to the total amount due.
  • For a stay of 2 or 3 consecutive nights the reservation must be confirmed with the payment of a deposit corresponding to 50% of the total amount due.
  • For a stay of more than 3 consecutive nights the reservation must be confirmed with the payment of a deposit corresponding to 30% of the total amount due.
Deposits paid are not refundable if the cancellation or change of the reservation is made less than 30 calendar days prior to the date of arrival.
After the receipt of the deposit, we will send by email with a written confirmation of the reservation.

Payment of balance

The balance of the amount due will be paid on arrival on the first day of the stay. Consumption food or beverages and all supplementary items not included or mentioned in the reservation will be charged and paid at the end of the stay.

Cancellation or early departure period

The amount paid is non-refundable unless written confirmation by post or email of the cancellation or change in the reservation is received at least 30 days prior to the anticipated arrival date.
In the event of an early departure, the total amount paid remains fully with the establishment. Only additional items consumed will be due.
If the management has to cancel the reservation, the guest will be informed by signed for letter before the beginning of the stay. Guests will be refunded all sums that have been paid.

Arrival times

The room is available from 5:00 pm.
If the guest is not present by 8:00 pm on the day of arrival, the reservation can no longer be guaranteed and the management can dispose of the room. The deposit paid will be kept by the management.

Departure time

The room must be vacated by 10:00 hours.

Change of rooms

The guest cannot claim compensation in the event that the management exercises its right to change the room initially reserved to another of the same size or larger. Should this be the case, the amount due for the reservation is unchanged.

Conduct and use of facilities

In order to guarantee the tranquillity and comfort for the guests of Villa RAMPALE, all guests are asked to respect a certain “art of living”. No smoking is especially requested in rooms and public places.
Guests are requested to ensure that the rooms, fittings and furniture and general items are left in perfect condition at the end of their stay and to report, and pay for, any damage for which they are responsible.
If the damage could not be agreed or in the event of a dispute by the guest, the management reserves the right to have the damage assessed by a judicial officer to establish the extent of the damage notwithstanding the payment of damages suffered by the Owner.
Use of the kitchen is not freely available to guests.
The attention of the guests is drawn to the fact that children are the sole and total responsibility of their parents or guardians.
Villa RAMPALE does not accept any responsibility in the event of loss, theft and/or damage or injury to possessions and/or persons at the property, whatever the cause.
Access to the property and dining is exclusively reserved to guests staying at Villa RAMPALE.

Use of the pool

Guests should note that the swimming pool is unsupervised.
They can freely make use of the swimming pool at their responsibility excluding children who are unaccompanied by their parents where the latter have exclusive responsibility for their supervision and safety.

Breakfast

Breakfast is served daily between 07:00 am and 10:00 am in the dining room on the ground floor or on the terrace, weather permitting.

Dinner

Dinner is served at 8:00 pm in the dining room or on the terrace, weather permitting.
Reservation is essential, latest 24 hours in advance.

Accompanying animals

Accompanying animals are not allowed on site.

Responsibility

Villa RAMPALE denies all responsibility for possible costs following the cancellation of a reservation and for all reservations made on a website other than www.villa-rampale.com.

Data protection

The user of the www.villa-rampale.com website is informed that all details entered on the forms on the website are necessary for the processing of requests and bookings and are intended for the Villa RAMPALE who will be responsible for their use for administrative and commercial reasons.
Website users have the right of access, modification and deletion of personal information that they have provided to the Villa RAMPALE. For any request, please write to:
Villa RAMPALE, Chemin du Boeuf, 13 710 Fuveau, FRANCE .

Author rights / Copyright

The presentation and all the elements, including the domain name, brands, logo, signs, design, photographs, text, graphic elements and other files on this site are protected by current law of intellectual property and belong to the Villa RAMPALE or are subject to authorisation for use.
No element on the site can be copied, reproduced, modified, edited, downloaded, transmitted or distributed in whatever manner, in whatever medium whether partially or completely without the written agreement of Villa RAMPALE. Any non authorised use of the Site or its elements constitute a breach of the rights of Villa RAMPALE including the infringements of rights punishable by article L 355-2 and subsequent articles of the Code de la Propriété.

Legal mentions

VILLA RAMPALE is a limited company registered at the Registre du Commerce et des Sociétés d’Aix-en-Provence with the number 793 127 820 (EU VAT number FR 50 793127820).